About the Role

We are seeking a highly organized and proactiveMaintenance Coordinatorto support our property operations by managing maintenance requests, coordinating vendors, and ensuring issues are resolved quickly and efficiently. This role is critical to maintaining high service levels for residents, tenants, and internal stakeholders.

The ideal candidate has experience in property management or maintenance coordination, thrives in a fast-paced environment, and communicates clearly with both internal teams and external vendors.

Key Responsibilities
* Receive, triage, and manage incoming maintenance requests via phone, email, and property management systems
Receive, triage, and manage incoming maintenance requests via phone, email, and property management systems
* Prioritize maintenance issues based on urgency and impact
Prioritize maintenance issues based on urgency and impact
* Dispatch and coordinate vendors, contractors, and technicians
Dispatch and coordinate vendors, contractors, and technicians
* Follow up to ensure work is completed on time and to standard
Follow up to ensure work is completed on time and to standard
* Maintain accurate records of work orders, invoices, and vendor communications
Maintain accurate records of work orders, invoices, and vendor communications
* Communicate status updates to residents, tenants, and internal teams
Communicate status updates to residents, tenants, and internal teams
* Assist with preventive maintenance scheduling and tracking
Assist with preventive maintenance scheduling and tracking
* Escalate urgent or unresolved issues appropriately
Escalate urgent or unresolved issues appropriately
* Support general property operations and administrative tasks as needed
Support general property operations and administrative tasks as needed

Required Qualifications
* 2+ years of experience in maintenance coordination, property management, facilities coordination, or a similar role
2+ years of experience in maintenance coordination, property management, facilities coordination, or a similar role
* Strong organizational and multitasking skills
Strong organizational and multitasking skills
* Excellent written and verbal English communication skills
Excellent written and verbal English communication skills
* Comfortable working with vendors and service providers
Comfortable working with vendors and service providers
* High attention to detail and follow-through
High attention to detail and follow-through
* Tech-savvy and able to quickly learn new systems
Tech-savvy and able to quickly learn new systems

Preferred Qualifications
* Experience working with U.S.-based property management companies
Experience working with U.S.-based property management companies
* Familiarity with property management software (e.g., AppFolio, Buildium, Yardi, or similar)
Familiarity with property management software (e.g., AppFolio, Buildium, Yardi, or similar)
* Experience coordinating multiple properties or high-volume work orders
Experience coordinating multiple properties or high-volume work orders
* Background working remotely or supporting distributed teams
Background working remotely or supporting distributed teams