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Maintenance Coordinator

Assist World

Fully Remote
Colombia, South Africa
South Africa
US hours

Hirezar Summary for South African Applicants

This fully remote full time position at Assist World explicitly welcomes applicants based in South Africa. The estimated monthly salary is R25,900 – R33,300 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

We are a staffing agency hiring on behalf of a residential property management company located in Seminole, Florida, serving the greater Tampa Bay area (including St. Petersburg, Clearwater, and Largo)We are looking for an experienced, highly organized, and communicativeMaintenance Coordinatorto manage and streamline property maintenance operations.This is a hands-on position for a proactive professional with practical experience in property management and maintenance coordination. You will serve as the primary point of contact between tenants, property managers, and vendors—ensuring maintenance issues and work orders are clearly communicated, efficiently scheduled, and cost-effectively resolved.You will take full ownership of the maintenance workflow, driving issue resolution, managing vendor relationships, and ensuring a seamless experience for both property owners and tenants.Key ResponsibilitiesWork Order Management:Receive, triage, and manage property maintenance requests and work orders from intake through to successful completion.Tenant & Stakeholder Communication:Clearly explain work order details, timelines, expectations, and resolution steps to tenants with empathy, clarity, and professionalism.AppFolio System Operations:Maintain real-time accurate logs, records, updates, and documentation within AppFolio.Vendor Negotiation & Cost Control:Actively negotiate and push back on vendor pricing to ensure fair rates, accurate scopes of work, and high-quality deliverables.Vendor Sourcing & Onboarding:Continuously explore, vet, and onboard new service providers and contractors to build a robust, competitive vendor network.Scheduling & Dispatching:Coordinate access with tenants and schedule contractors/vendors for timely property visits and repairs.Invoice & Quality Auditing:Review work completion reports, audit vendor invoices against original quotes, and approve for payment.RequirementsThe successful candidate will have:AppFolio Expertise:Essential.Demonstrable hands-on experience using AppFolio for property management and maintenance operations.Exceptional Communication:Outstanding verbal and written English communication skills, with the ability to handle delicate tenant conversations and firm vendor discussions.Strong Negotiation Skills:Proven track record of negotiating pricing, reviewing job scopes, and holding vendors accountable.Organizational Mastery:Superb attention to detail, strong multi-tasking capabilities, and the ability to manage high-volume daily requests efficiently.Property Maintenance Knowledge:solid understanding of residential property maintenance issues, trade terminology, and standard repair timelines.Problem-Solving Skills:Strong troubleshooting capabilities to assess issues accurately before dispatching vendors.This is not an entry-level role. We are looking for someone who has previously worked in property management coordination and can hit the ground running.Working StyleYou should be comfortable working independently and taking ownership of your workload in a fast-paced environment.We will provide clear operational guidelines, but you are expected to take initiative, resolve conflicts proactively, and drive tasks across the finish line without requiring constant step-by-step supervision.The right person will be:Reliable, highly organized, and detail-orientedA firm yet diplomatic communicator who is comfortable having tough conversations with tenants or vendorsSolution-focused with strong critical-thinking skillsAble to prioritize competing demands under pressureProactive in identifying cost-saving opportunities and discovering new vendor partnersComfortable working independently in a remote environment

We are a staffing agency hiring on behalf of a residential property management company located in Seminole, Florida, serving the greater Tampa Bay area (including St. Petersburg, Clearwater, and Largo)

We are looking for an experienced, highly organized, and communicativeMaintenance Coordinatorto manage and streamline property maintenance operations.

This is a hands-on position for a proactive professional with practical experience in property management and maintenance coordination. You will serve as the primary point of contact between tenants, property managers, and vendors—ensuring maintenance issues and work orders are clearly communicated, efficiently scheduled, and cost-effectively resolved.

You will take full ownership of the maintenance workflow, driving issue resolution, managing vendor relationships, and ensuring a seamless experience for both property owners and tenants.

Key Responsibilities
* Work Order Management:Receive, triage, and manage property maintenance requests and work orders from intake through to successful completion.
Work Order Management:Receive, triage, and manage property maintenance requests and work orders from intake through to successful completion.
* Tenant & Stakeholder Communication:Clearly explain work order details, timelines, expec

Tips for South African Applicants

Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

Salary in Context

At R25,900/month, this role is on par with the average South African remote salary. The USD equivalent ($1,400/mo) benefits from the favourable exchange rate.

Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Assist World

Assist World is a company in the assistant industry that hires remote workers from South Africa. They currently have 2 open positions on Hirezar. View all Assist World jobs →