Lead Learning Experience Designer

<p><span style="font-family: helvetica, arial, sans-serif;">The Wikimedia Foundation is seeking a <strong>Lead Learning Experience Designer</strong> to create innovative, engaging, and accessible learning experiences that strengthen the capacity of volunteers and communities across the Wikimedia movement. You'll help contributors develop the confidence, skills, and knowledge they need to participate effectively, navigate Wikimedia’s communities and practices, and grow as contributors.&nbsp;</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">In this role, you'll partner with Foundation teams, affiliates, researchers, subject matter experts, and volunteers to understand learner needs, identify barriers to participation, and develop learning experiences that support contributors at different stages of their journey.&nbsp;</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">This role goes beyond traditional instructional design. You’ll think like a learning product designer, finding the right approach for each challenge, whether that means creating an online course on Wikimedia’s learning management system (LMS), WikiLearn, producing multimedia content, experimenting with emerging technologies, or embedding learning into existing experiences and workflows. You will do all this while ensuring the experiences you create are culturally responsive, accessible, and relevant to a global audience. This role is intended for an experienced individual who is comfortable operating with a high degree of autonomy and making decisions in complex, evolving environments.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">Success in this role means being a curious, resourceful problem solver who understands how people learn, grow, and participate. You can think big about how learning can strengthen the Wikimedia movement, while also rolling up your sleeves to build, experiment, and iterate on solutions that make a meaningful difference.&nbsp;</span></p>
<h4><span style="font-family: helvetica, arial, sans-serif;"><strong>Responsibilities</strong></span></h4>
<ul>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Design and develop innovative digital learning experiences, capacity-strengthening resources, and performance support solutions for contributors across the Wikimedia movement.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner with product teams, community groups, researchers, and subject matter experts to identify learning needs, contributor challenges, and opportunities to strengthen participation.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Determine the right learning approach for each opportunity, whether that be a self-paced course, video, interactive experience, AI-enabled support, workshop, or embedded guidance.&nbsp;</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop learning experiences that support contributors in understanding new tools, workflows, policies, governance processes, and community practices across Wikimedia projects.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Rapidly prototype, test and iterate on learning experiences, using modern authoring tools, multimedia, and AI tools.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Apply learning science, user-centered design, and learning experience design methodologies to create engaging, effective, and inclusive solutions.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Evaluate learning effectiveness using learner feedback, participation data, and other qualitative and quantitative insights, continuously improving content based on evidence and community feedback.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Contribute to the ongoing evolution of the Foundation's learning strategy by staying current with learning technology, online learning, AI, and digital engagement, identifying opportunities to expand and strengthen learning offerings across the movement.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ensure learning resources reflect Wikimedia's values of openness, collaboration, equity, and knowledge sharing.</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif;"><strong>Qualifications</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif;"><strong>Required</strong