Lead Booking Specialist
Somewhere
Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere explicitly welcomes applicants based in South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Lead Booking Specialist
Company Overview
Role Overview
Core Responsibilities
* Lead Pre-Qualification: Conduct outbound phone outreach using structured scripts to gather project details, timelines, property specs, and budget expectations; screen out unqualified leads.
* Quote Follow-Up & Re-Engagement: Execute consistent follow-up cadences on sent quotes and re-engage cold/inactive leads to uncover booking opportunities.
* Appointment Booking & Handoff: Schedule qualified appointments directly onto the lead sales consultant's calendar, complete pre-appointment documentation, send reminders, and execute seamless handoffs to sales leadership.
* CRM Operations: Maintain accurate contact records, call logs, task cadences, and pipeline stages inside Go High Level.
Qualifications & Requirements
* Experience: 2–5 years in appointment setting, lead generation, inside sales, call center outreach, or customer service (home services, landscaping, or construction experience preferred).
* Technical Proficiency: Experience with Go High Level (or similar CRMs), calendar scheduling software, VoIP systems, and Google Workspace / MS Office.
* Communication & Execution: Exceptional verbal and written English with a confident phone presence; strong multi-lead tracking and organizational skills.
* Setup: High-speed internet, dedicated remote workspace, and a professional headset setup.
Key Performance & Success Metrics
* Total qualified appointments booked per week and lead-to-consultation conversion rates.
* Consistent follow-up on sent quotes and aged leads (>3 days).
* Accuracy of lead profiles and pre-appointment notes in Go High Level.
* Smooth handoffs to sales leadership post-booking.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
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About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 1632 open positions on Hirezar. View all Somewhere jobs →