* Write compelling, conversion-focused copy for email and SMS campaigns aligned with e-commerce retention strategic
* Develop strong subject lines, CTAs, and messaging frameworks that drive engagement and revenue
* Collaborate with marketing and design teams to ensure copy aligns with brand voice and campaign objectives
* Maintain a consistent brand voice across all retention and lifecycle channels
* Customize messaging for segmented audiences to improve relevance and personalization
* Participate in A/B testing initiatives to improve open rates, click-through rates, and overall campaign performance
* Review performance metrics such as open rates, click rates, and conversions
* Make data-driven adjustments to copy based on campaign results
* Translate insights into actionable copy improvements
* Work closely with designers to ensure copy and visuals complement each other
* Support broader marketing efforts through landing page copy, product descriptions, and additional e-commerce content as needed
* 2 to 3+ years of copywriting experience with a strong focus on e-commerce
* Proven experience writing email and SMS campaigns for retention or lifecycle marketing
* Strong understanding of conversion-focused copywriting principles
* Proficiency with tools such as Asana, Google Docs, and Slack
* Strong written and verbal communication skills in English
* Ability to work independently in a remote environment
* Strong attention to detail and time management skills
* Comfortable collaborating with distributed, cross-functional teams
* Has hands-on experience with e-commerce retention strategies● Understands best practices for email marketing, SMS campaigns, and lifecycle messaging
* Brings a balance of creativity and performance-driven thinking
* Is proactive, adaptable, and comfortable iterating based on data and feedback
* Experience with A/B testing and copy optimization
* Familiarity with marketing automation or retention platforms
* Exposure to e-commerce platforms and customer data workflows
* Klaviyo