Junior Digital Technical Support VA

Compensation:$1,200–$2,200 USD per month (depending on experience)

Location:Remote (Full-time, exclusive)

Hours:PST or MST overlap requiredRole Overview

We're seeking aTechnical Virtual Assistantto support our tech team in driving client success and operational efficiency. You'll play a key role in managing CRM platforms, building API integrations, creating AI automations, and assisting with web design/development. This role also involves hands-on work with Meta Ad campaigns and offers a fantastic opportunity to learn and grow within our innovative tech stack.

Responsibilities
* API Integrations:Build and maintain API integrations to connect CRM platforms to third-party tools, ensuring seamless and efficient data flow.- Assist with API setups, integrations, and troubleshooting.- Connect and maintain integrations between HubSpot and various client CRMs, including Mindbody, Mariana Tek, ClubReady, and similar platforms.
* AI Automations:Create and manage AI automations to streamline internal operations and enhance client processes.
* CRM Management (HubSpot Focus):Manage and optimize our CRM (HubSpot), including accurate data entry, effective segmentation, and workflow setup to support client campaigns and internal processes.
* Support automation and technical workflows across Meta and Google Ads ecosystems.
* Technical Troubleshooting:Collaborate with the tech team to troubleshoot technical issues and implement effective solutions, ensuring minimal downtime and optimal system performance.
* Web Asset Management:Manage and update web assets, including WordPress and Next.js sites, ensuring they are user-friendly, optimized, and aligned with JL Marketing’s branding.
* Client Portal Development Support:Support the development of new features for our client portal, focusing on functionality, scalability, and user engagement.
* Project Updates:Provide regular updates on projects, ensuring alignment with JL Marketing’s goals and timely completion.
Qualifications
* Minimum 2 Years experience
* Excellent English Communication:Strong written and verbal English communication skills are essential, with a proactive approach to providing updates and managing tasks remotely.
* Problem-Solving Skills:Ability to troubleshoot technical issues independently and collaborate effectively with a team to implement lasting solutions.
* Remote Work Capability:Comfortable working remotely and able to align your working hours closely with US time zones.
* Proven experience in web design and development.
* Hands-on experience with Meta Ads and Google Ads platforms from a technical or automation perspective.
* Hands-on experience with Meta Ads and Google Ads platforms from a technical or automation perspective.
* Strong knowledge of CRM systems, specifically HubSpot, including workflows, segmentation, and reporting.
* Hands-on experience with APIs, including building and maintaining integrations between platforms like HubSpot, Meta Ads, and various third-party tools.
* Proficiency in creating automations with tools like Zapier, with a focus on best practices and efficiency.
* proficiency in Zapier,BaseDash, WordPress, Net.js.
Preferred Qualifications
* Experience working with multiple client CRMs in an agency environment.
* Basic scripting or automation experience using tools such as Zapier, Make, or similar.
* Familiarity with the wellness and fitness industry is a plus.
* Prior experience supporting a CTO or technical lead.