Client Development Specialist
Somewhere
Hirezar Summary for South African Applicants
This fully remote contract position at Somewhere explicitly welcomes applicants based in South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Role:Client Development Specialist
Priority Location:Latin America (LATAM) / South Africa (or as preferred by client)
Working Hours:Monday to Friday, 8:00 AM – 5:00 PM EST
Type of contract:Independent Contractor
Type of job:Remote
About the Company
Our client is a fast-growing, dynamic force in the healthcare staffing sector dedicated to bridging critical gaps in medical provider coverage across the United States. Driven by innovation, excellence, and a collaborative spirit, they empower talent to thrive in an autonomous, high-impact remote work environment. Joining their team means becoming part of a relationship-first culture that values performance, flexibility, and meaningful contributions to healthcare workforce solutions.
About the Role
Our client is seeking a proactive, relationship-driven Remote Client Development Specialist to grow and deepen client partnerships while ensuring the seamless delivery of locum tenens staffing solutions. In this role, you will combine client relationship management, account coordination, and business development support to manage the full lifecycle of assigned client accounts. You will work closely with internal recruiters and operations teams to present qualified medical provider candidates, manage scheduling calendars, and drive account expansion.
Key Responsibilities
Client Relationship Management
* Serve as a primary point of contact for assigned client accounts, building trust-based relationships through consistent remote communication and virtual check-ins.
* Develop a deep understanding of each client's staffing needs, workflows, and operational priorities to proactively surface tailored workforce solutions.
* Present specialized staffing solutions and value propositions to current and prospective clients in a clear, consultative manner.
* Support the negotiation and execution of service agreements in alignment with company policies and maintain accurate account documentation.
Account Management & Program Execution
* Manage the complete lifecycle of assigned accounts—from client onboarding through ongoing program delivery—ensuring an exceptional service experience.
* Relay provider job requirements to internal recruiters, receiving and presenting qualified candidate submittals to clients in a timely, professional manner.
* Manage account details within internal VMS platforms and oversee assignment scheduling calendars, extension requests, and coverage gap resolutions.
* Collaborate with Operations and Finance to ensure timesheets are collected on time, billing/invoicing is accurate, and providers start on schedule.
Growth & Reporting
* Identify organic upsell and cross-sell opportunities within existing accounts to expand service utilization.
* Assist in preparing and delivering Quarterly Business Reviews (QBRs) for strategic accounts, presenting service delivery insights and performance trends.
* Monitor key account metrics, track client satisfaction, and consistently meet established revenue and activity goals.
Qualifications
Required:
* Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field (or equivalent practical experience).
* 2–3+ years of experience in account management, client relations, or program coordination within agency staffing or healthcare solutions.
* Proven track record of managing multi-account portfolios, building client trust, and delivering high-quality customer service.
* Excellent consultative communication, active listening, presentation, and negotiation skills.
* Highly organized and detail-oriented with the ability to manage multiple priorities independently in a fast-paced environment.
* Full alignment with US working hours as a remote independent contractor.
Preferred:
* Direct experience in healthcare staffing, locum tenens, or clinical recruitment workflows.
* Proficiency with CRM platforms (e.g., Salesforce, TargetRecruit) and Vendor Management Systems (VMS).
* Demonstrated ability to navigate account challenges calmly and resolve operational bottlenecks cross-functionally.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
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About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 1819 open positions on Hirezar. View all Somewhere jobs →