Chief of Staff (Executive Operations)

Chief of Staff

Location:Remote (South Africa)

Employment Type:Full-Time, ICA

Schedule:U.S. Business Hours overlap required (Est. 8:00 AM – 5:00 PM EST or PST)

Compensation:Dependant on experience (negotiable)

Reports To:Founder & Chief Executive Officer, with collaboration across executive leadership teams

About the Company

Our client is an established, high-growth offshore professional services and legal organization focused on connecting North American law firms with top-tier international talent.

The organization combines specialized legal solutions with modern operational frameworks to support continued global expansion, client satisfaction, and operational efficiency.

They are looking for a highly strategic, hands-onChief of Staffwho can independently drive executive initiatives across strategic planning, operational tracking, cross-functional project management, executive communications, and process optimization.

This is an execution-heavy executive role for someone who enjoys being close to the work, taking ownership of high-stakes projects, identifying operational bottlenecks, and turning high-level founder vision into completed business initiatives.

This is not a passive administrative or EA position. The successful candidate will be expected to contribute across the full operational workflow, from executive alignment and KPI tracking through project management, meeting cadence, SOP creation, and cross-departmental accountability.

Role Overview

The Chief of Staff will serve as the primary operational force multiplier and strategic partner to the Founder & CEO.

Approximately 75–80% of the role will focus on direct operational leadership, project management, and cross-functional execution, with approximately 20–25% focused on executive administration, board reporting, meeting cadences, and SOP documentation.

The ideal candidate can take a strategic concept, expansion mandate, or operational challenge from the CEO and independently build, coordinate, and execute the solution across teams.

This includes:
* Translating executive vision into actionable operational roadmaps
Translating executive vision into actionable operational roadmaps
* Managing complex cross-functional projects across operations, recruitment, and client success
Managing complex cross-functional projects across operations, recruitment, and client success
* Directing executive meeting cadences and leadership accountability
Directing executive meeting cadences and leadership accountability
* Tracking, monitoring, and optimizing departmental KPIs
Tracking, monitoring, and optimizing departmental KPIs
* Identifying operational friction and building standard operating procedures (SOPs)
Identifying operational friction and building standard operating procedures (SOPs)
* Preparing executive reports, board materials, and strategic documentation
Preparing executive reports, board materials, and strategic documentation

The successful candidate should be comfortable working independently, making executive recommendations, solving complex business problems, and driving initiatives forward without needing continuous oversight.

Key Responsibilities

Executive Leadership & Strategic Alignment
* Partner directly with the Founder & CEO to manage executive priorities, strategic initiatives, and organizational goals.
Partner directly with the Founder & CEO to manage executive priorities, strategic initiatives, and organizational goals.
* Serve as an operational bridge between the CEO and department leads (Operations, Talent Acquisition, Client Success).
Serve as an operational bridge between the CEO and department leads (Operations, Talent Acquisition, Client Success).
* Ensure strategic alignment across distributed international teams.
Ensure strategic alignment across distributed international teams.
* Prepare board presentations, executive updates, and high-level strategy documentation.
Prepare board presentations, executive updates, and high-level strategy documentation.

Project Management & Operational Execution
* Own assigned executive-level projects from initial brief through verified completion.
Own assigned executive-level projects from initial brief through verified completion.
* Break large strategic initiatives into milestones, timelines, and measurable deliverables.
Break large strategic initiatives into milestones, timelines, and measurable deliverables.
* Keep project status, blockers, owners, and deadlines current in project management systems.
Keep project status, blockers, owners, and deadlines current in project management systems.
* Identify risks or operational delays early and implement effective solutions.
Identify risks or operational delays early and implement effective solutions.

Cross-Functional Accountability & KPI Tracking
* Maintain and monitor company-wide dashboard systems to track performance metrics across all departments.
Maintain and monitor company-wide dashboard systems to track performance