Chief Human Resources Officer (CHRO)

Chief Human Resources Officer (CHRO)

Location:Remote, South Africa

Employment Type:Full-Time, ICA

Schedule:U.S. Business Hours overlap required (Est. 8:00 AM – 5:00 PM EST or PST)

Compensation:Depending on experience (highly negotiable)

Reports To:Chief Executive Officer & Executive Board

About the Company

Our client is an established, high-growth offshore professional services and legal organization focused on connecting North American law firms with top-tier international talent.

The organization combines specialized legal solutions with modern operational frameworks to support continued global expansion, client satisfaction, and operational efficiency.

They are looking for a highly strategic, hands-onChief Human Resources Officer (CHRO)who can independently design, execute, and lead global people strategy, international compliance, performance management, employee retention, and organizational development.

This is an execution-heavy executive role for someone who enjoys being close to the work, building scalable HR infrastructure, establishing performance culture, and navigating global remote workforce dynamics.

This is not a traditional corporate administrative HR position. The successful candidate will be expected to oversee the full global people lifecycle across international hubs (South Africa, LATAM, Philippines), from contractor compliance and performance appraisal frameworks through employee engagement, leadership coaching, and HR operations.

Role Overview

The CHRO will take full ownership of the global people and culture function across distributed international teams.

Approximately 75–80% of the role will focus on direct HR leadership, compliance execution, performance management, and policy implementation, with approximately 20–25% focused on executive reporting, HR metrics analysis, and administrative oversight.

The ideal candidate can evaluate the organization’s remote workforce needs and independently deploy scalable HR programs that reduce churn, elevate performance, and ensure compliance.

This includes:
* Designing global HR roadmaps for international contractor and employee hubs
Designing global HR roadmaps for international contractor and employee hubs
* Establishing quarterly performance appraisal and KPI frameworks
Establishing quarterly performance appraisal and KPI frameworks
* Building culture, retention, and employee engagement initiatives
Building culture, retention, and employee engagement initiatives
* Managing global contractor compliance, international agreements, and HR risk
Managing global contractor compliance, international agreements, and HR risk
* Coaching department leads on management practices, PIPs, and team structuring
Coaching department leads on management practices, PIPs, and team structuring
* Maintaining HR documentation, handbooks, and standard operating procedures
Maintaining HR documentation, handbooks, and standard operating procedures

The successful candidate should be comfortable working independently, setting executive HR strategy, managing sensitive personnel matters, and driving culture without needing continuous prompting.

Key Responsibilities

Global People Strategy & Workforce Planning
* Design and execute a scalable global HR strategy aligned with the company’s international growth targets.
Design and execute a scalable global HR strategy aligned with the company’s international growth targets.
* Oversee HR operations across international contractor hubs in South Africa, LATAM, and the Philippines.
Oversee HR operations across international contractor hubs in South Africa, LATAM, and the Philippines.
* Align organizational design, team structures, and compensation benchmarks with market rates and company goals.
Align organizational design, team structures, and compensation benchmarks with market rates and company goals.

Performance Management & Culture
* Build, implement, and maintain structured quarterly appraisal systems and performance review cycles.
Build, implement, and maintain structured quarterly appraisal systems and performance review cycles.
* Work with department leads to define clear KPIs, performance targets, and growth pathways for internal staff.
Work with department leads to define clear KPIs, performance targets, and growth pathways for internal staff.
* Develop retention strategies, engagement initiatives, and cultural programs tailored to a distributed remote team.
Develop retention strategies, engagement initiatives, and cultural programs tailored to a distributed remote team.

Compliance, Policy & HR Operations
* Establish, audit, and maintain global contractor handbooks, international agreements, and compliance standards.
Establish, audit, and maintain global contractor handbooks, international agreements, and compliance standards.
* Manage HR escalations, employee grievances, offboarding, and performance improvement plans (PIPs).
Manage HR escalations, employee grievances, offboarding, and performan