Hirezar Summary for South African Applicants

This fully remote full time position at Remote Recruitment explicitly welcomes applicants based in South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Salary: R23 000 – R25 000 per month

Remote Recruitment is hiring a Call Centre Agent for a UK-based employer, fully remote from South Africa. You will own inbound and outbound calls for a UK business.

Role overview

You will handle inbound and outbound calls for a UK business, giving callers a clear, helpful and professional experience. This is a full-time, 100% remote role for South African talent, working UK hours: 09:00-17:00 UK time (11:00-19:00 SAST).

Key responsibilities
* Take inbound calls and resolve queries
* Make outbound follow-up calls where needed
* Record call outcomes accurately in the CRM
* Follow scripts and compliance requirements
* Meet quality and call-handling targets
What you'll need
* Experience in a call centre or phone-based role
* Clear spoken English with a professional manner
* Experience using a CRM or dialler system
* Typing speed and accuracy
* Able to work 09:00-17:00 UK time (11:00-19:00 SAST)
Nice to have
* Experience with Five9, Aircall or similar
* Experience in sales or collections calls
* Previous work with UK customers
What's on offer
* Fully remote work from anywhere in South Africa
* A stable, full-time role with a UK employer
* Clear expectations and a friendly, supportive team
* Room to grow as the business grows
About Remote Recruitment

Remote Recruitment connects talented South Africans with UK businesses that want reliable, motivated remote team members. We match you carefully, support you through the hiring process and stay in touch once you start, so you can settle in with confidence.

Apply with your CV and a short note on why this role suits you. Remote Recruitment welcomes applications from all suitably capable candidates.

Tips for South African Applicants

Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Remote Recruitment

Remote Recruitment is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 145 open positions on Hirezar. View all Remote Recruitment jobs →