Hirezar Summary for South African Applicants

This fully remote full time position at Invisible Technologies is open worldwide, so South Africans can apply. This role is suited for senior-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.Responsibilities
* Create and executerole-play–based evaluation scenariosthat simulate realistic customer service interactions across multiple domains, including:Flight bookings and travel supportFinancial servicesTelecommunications and technical support
* Flight bookings and travel support
* Financial services
* Telecommunications and technical support
* Contribute to the development ofdiverse and representative datasetsused to assess conversational audio agents.
* Evaluate model performance across a standardized set of qualitative and quantitative metrics.
* Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.

Evaluation Metrics

Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:
* Task completion accuracyand efficiency
* Conversational naturalness(tone, flow, and coherence)
* Audio comprehension and response quality
* Instruction adherence and contextual understanding
* Basic computer programming literacy, including:Understanding ofJSON structuresFamiliarity withfunctions and methodsAbility to reason about structured data and simple logic
* Understanding ofJSON structures
* Familiarity withfunctions and methods
* Ability to reason about structured data and simple logic
* Technical communication claritywhen handling support-style problem-solving
Technical & Equipment Requirements
* Strong verbal communication skills in a simulated customer support context
* English proficiency including fluency across all language skills: reading, listening, writing, and speaking.
* Access to ahigh-quality microphoneto ensure clean, reliable audio input during evaluations
* Comfort working with structured prompts, evaluation rubrics, and technical guidelines
* Device capable of running audio recording software and opening large technical documentation
We offer a pay range of $11-to- $30.65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Employment type: Contract

Workplace type: Remote

Seniority level: Mid‑Senior Level

Originally posted onHimalayas

Tips for South African Applicants

Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Invisible Technologies

Invisible Technologies is a company in the Developer industry that hires remote workers from South Africa.

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