65083564372 - Appointment
Somewhere
Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere explicitly welcomes applicants based in South Africa. The estimated monthly salary is R111,000 – R462,500 ZAR. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Appointment Setting & Sales Operations Specialist
Position:Appointment Setting & Sales Operations Specialist
Type:Full-Time Remote Contractor (40 hours/week)
Schedule:US Business Hours Alignment (EST/CST) | Monday – Friday
Target Location:Remote (South Africa)
About the Company
We are a premier regenerative healthcare provider specializing in high-ticket, life-changing service package.
Position Overview
We are seeking an articulate, highly persuasiveAppointment Setting & Sales Operations Specialistbased in South Africa to serve as the critical front-line partner to our senior closing team.
In this high-impact role, you will own the end-to-end outbound setting pipeline. You will engage, re-warm, and qualify inbound and event leads generated through our dinner seminars, direct mailers, and digital campaigns. Your primary goal is to conduct diagnostic qualification calls, address initial inquiries with polish, and seamlessly book qualified prospects onto our senior closers' calendars for virtual or in-person sales presentations.
You will also maintain clean pipeline mechanics in our CRM and leverage cutting-edge AI and automation tools designed to support your daily outreach workflow.
Key Responsibilities
1. Lead Qualification & Appointment Setting
* Multi-Channel Lead Re-Warming:Proactively reach out to warm leads generated from live dinner seminars, direct mail follow-ups, paid digital campaigns, and community event registrations using phone calls, SMS, and email.
* Consultative Qualification:Engage prospects in diagnostic conversations to evaluate their needs, financial readiness for premium packages ($6k–$25k), and motivation level.
* Consultation Booking:Schedule qualified prospects directly onto the calendars of our senior sales closers, issuing pre-appointment reminders and confirmation touches to ensure maximum attendance rates.
2. Sales Support & Pipeline Management
* CRM Hygiene & Pipeline Tracking:Maintain meticulous records in our CRM, tracking lead status, contact outcomes, conversation notes, and scheduled consultations.
* Closer Alignment:Act as the primary operational support for senior sales closers, providing pre-call briefs on prospective clients so closers step into calls fully prepared.
* No-Show Recovery:Re-engage missed or canceled appointments quickly through automated sequences and personalized outreach to get prospects back on the schedule.
3. AI & Process Automation Integration
* Automated Workflow Utilization:Partner with our operations team to utilize AI-driven lead scoring, automated messaging cadences, and smart scheduling tools to maximize outreach volume and response times.
Qualifications & Requirements
Required
* Sales & Setting Experience:3+ years of phone-based sales, appointment setting, or outbound lead qualification experience (preferably handling high-ticket services or consultative sales offerings).
* Communication & Professionalism:Flawless written and spoken English with an articulate, warm, and highly professional phone demeanor. You know how to build trust quickly with individuals exploring high-value purchasing decisions.
* Objection Handling & Qualification:Proven ability to navigate financial and timing objections gracefully while holding high standards for what constitutes a truly "qualified" meeting.
* CRM & Tech Savvy:Strong familiarity with modern CRM systems, pipeline tracking, integrated softphones, and calendar management platforms (e.g., HubSpot, Salesforce, GoHighLevel).
* Schedule Alignment:Ability to work full-time hours aligned with US EST/CST business hours in a quiet, professional home office setup.
Preferred (Big Pluses)
* Experience in high-ticket sales, premium service packages, or consultative client onboarding.
* Exposure to offline-to-online marketing models (seminar sales, direct mail follow-up).
What Success Looks Like
* High Conversion Rates:Converting warm seminar, direct mail, and digital leads into held consultations at or above target benchmarks.
* Seamless Sales Handoff:Keeping senior closers' calendars filled with pre-qualified, highly motivated prospects.
* Zero Lead Leakage:Ensuring every lead entering the pipeline receives prompt, systematic outreach and follow-up.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R111,000/month, this role pays well above the average South African remote salary. The USD equivalent ($6,000/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
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About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 1644 open positions on Hirezar. View all Somewhere jobs →