Website Agency Project Manager
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R37,000 – R55,500 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Website Project Manager
Overview
Our client is a boutique website agency specializing in high-converting Shopify storefronts, particularly for e-commerce brands running promotional and giveaway campaigns. We are seeking aWebsite Project Managerwho can serve as the central point of coordination between clients and our internal team.
This role combinesproject management,client success, andlight operational supportwithin Shopify. The ideal candidate is highly organized, responsive, and comfortable managing multiple client relationships simultaneously in a fast-paced agency environment.
Primary Objective
To ensure seamless communication and execution across all client projects by managing feedback, coordinating internal teams, overseeing onboarding, and maintaining organized project documentation.
Key Responsibilities
1. Client Communication & Relationship Management
* Act as the primary point of contact for clients across approximately30–40 Slack channels.
* Provide timely and professional responses to client inquiries.
* Ensure client requests are acknowledged quickly and followed through to completion.
* Maintain strong, trust-based relationships and proactively follow up with clients.
2. Project Coordination & Task Management
* Translate client feedback into clear, actionable tasks for developers and designers.
* Assign, prioritize, and track tasks to ensure timely delivery.
* Monitor project progress and address potential bottlenecks.
* Share project briefs and updates with internal teams via Slack and Notion.
* Ensure quality assurance and that deliverables align with client expectations.
3. Client Onboarding & Requirements Gathering
* Lead onboarding for new clients, ensuring all necessary information is captured and organized.
* Document project requirements inNotion, including:Giveaway details (dates, pricing, and rules)Product specifications and offersBranding and creative assetsKey project milestones and timelines
* Giveaway details (dates, pricing, and rules)
* Product specifications and offers
* Branding and creative assets
* Key project milestones and timelines
* Coordinate with internal teams and external vendors to ensure alignment from project kickoff.
4. Giveaway & Campaign Coordination
* Oversee operational details specific to giveaway campaigns.
* Ensure accuracy of critical elements such as pricing, timelines, product specifications, and official rules.
* Maintain organization and consistency across all campaign components.
5. Basic Shopify Management
* Perform simple updates within Shopify when needed, such as:Swapping banners or imagesUpdating navigation menus and linksEditing basic page contentMaking minor configuration adjustments
* Swapping banners or images
* Updating navigation menus and links
* Editing basic page content
* Making minor configuration adjustments
* Escalate more technical changes to developers while ensuring proper execution.
Ideal Candidate Profile
Experience
* 3+ years of experience inproject management,account management, orcustomer successwithin a digital agency or e-commerce environment.
* Hands-on experience withShopify, particularly with storefront management.
* Proven ability to manage multiple projects and client communications simultaneously.
* Experience withclient onboardingand requirements documentation.
Technical & Operational Skills
* Strong familiarity withSlackfor client communication.
* Experience usingNotionor similar project management/documentation tools.
* Ability to translate business requirements into actionable tasks for technical teams.
* Understanding of e-commerce workflows and digital marketing campaigns.
* Familiarity withFigmaor design collaboration tools is a plus.
Personal Attributes
* Exceptionally organized and detail-oriented.
* Highly responsive and proactive in communication.
* Strong sense of ownership and accountability.
* Comfortable working in a fast-paced, entrepreneurial environment.
* Excellent written and verbal communication skills.
* Able to balance client satisfaction with internal team efficiency.
* Resourceful and solution-oriented with a “get it done” mindset.
Key Success Indicators
* Rapid response times to client inquiries.
* Smooth and efficient onboarding of new clients.
* Accurate and well-organized project documentation.
* On-time delivery of project milestones.
* High client satisfaction and retention.
* Effective coordination between clients, developers, and designers.
Summary
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R37,000/month, this role is competitive with the average South African remote salary. The USD equivalent ($2,000/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 614 open positions on Hirezar. View all Somewhere jobs →