SU - Customer Service Representative
Somewhere
πΏπ¦ Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R24,050 β R37,000 ZAR. This role is suited for junior-level professionals. As a remote position, you can work from anywhere in South Africa β whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars!
Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more!
Responsibilities
* Communicate with customers via phone, email and chat.
* Provide knowledgeable answers to questions about product, pricing and availability.
* Work with internal departments to meet customer's needs.
* Data entry in various platforms.
* Administrative tasks.
* Work United States business hours.
Qualifications
* An English or Afrikaans accent.
* Sales experience and comfort.
* Typing at least 50 words per minute.
* 1-5 years of customer service experience.
* Knowledge of Google Workspace and various customer relationship management softwares.
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
* Ability to multi-task, organize, and prioritize work.
We have a VERY strong demand among our clients for customer service representatives.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R24,050/month, this role is on par with the average South African remote salary. The USD equivalent ($1,300/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards β use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 614 open positions on Hirezar. View all Somewhere jobs β