Sales Support Specialist - Technical Drafter (Closets)
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R27,750 – R37,000 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Job Title
Sales Support & Technical Drafter (Closets)
Overview
We are seeking aSales Support & Technical Drafter (Closets)to join our U.S.-based sales team. This isone unified positionthat combines technical drafting, sales support, and client-facing communication into a single role. The role exists to help recover deals that were not initially closed by redesigning closet proposals and professionally re-engaging clients with improved solutions.
The ideal candidate is technically skilled, well spoken, and comfortable managing the entire process from redesign to client follow-up.
Key Responsibilities
* Own theentire sales support functionfor opportunities that were not initially closed
Own theentire sales support functionfor opportunities that were not initially closed
* Review, redesign, and optimize existingcloset design proposalsto improve pricing, layout, or functionality
Review, redesign, and optimize existingcloset design proposalsto improve pricing, layout, or functionality
* Usedesign and drafting software(AutoCAD or similar) to accurately rework technical drawings
Usedesign and drafting software(AutoCAD or similar) to accurately rework technical drawings
* Follow up with clients by phone to:Gather feedback on original proposalsExplain redesigned solutions clearly and confidentlySupport objection handling and move opportunities toward close
Follow up with clients by phone to:
* Gather feedback on original proposals
Gather feedback on original proposals
* Explain redesigned solutions clearly and confidently
Explain redesigned solutions clearly and confidently
* Support objection handling and move opportunities toward close
Support objection handling and move opportunities toward close
* Serve as aclient-facing representative, ensuring conversations feel professional, knowledgeable, and credible
Serve as aclient-facing representative, ensuring conversations feel professional, knowledgeable, and credible
* Collaborate closely with internal sales and design teams to align revisions and next steps
Collaborate closely with internal sales and design teams to align revisions and next steps
Required Skills & Experience
* Technical knowledge as a Drafter (Closets)with the ability to redesign and modify proposals
Technical knowledge as a Drafter (Closets)with the ability to redesign and modify proposals
* Strong experience usingdesign/drafting software(AutoCAD or similar required)
Strong experience usingdesign/drafting software(AutoCAD or similar required)
* Background in closets, cabinetry, or kitchen design preferred
Background in closets, cabinetry, or kitchen design preferred
* Well-spoken and confident communicatorwith strong client-facing and sales skills
Well-spoken and confident communicatorwith strong client-facing and sales skills
* Comfortable engaging with U.S.-based clients via phone
Comfortable engaging with U.S.-based clients via phone
* Ability to translate technical design changes into clear, persuasive explanations
Ability to translate technical design changes into clear, persuasive explanations
Ideal Candidate Profile
* Sees this asone complete role, owning both thetechnical redesignandclient-facing sales follow-up
Sees this asone complete role, owning both thetechnical redesignandclient-facing sales follow-up
* Professional, articulate, and credible when speaking with U.S.-based clients
Professional, articulate, and credible when speaking with U.S.-based clients
* Detail-oriented with the ability to improve pricing and outcomes through smart design changes
Detail-oriented with the ability to improve pricing and outcomes through smart design changes
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R27,750/month, this role is on par with the average South African remote salary. The USD equivalent ($1,500/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 614 open positions on Hirezar. View all Somewhere jobs →