🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at MTC Care is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Principal Care Management (PCM) Care Coordinator

POSITION DESCRIPTION:

MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator.

The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team.

This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries.

ESSENTIAL FUNCTIONS:
* Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
* Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
* Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.
* Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.
* Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing."
KNOWLEDGE, SKILLS AND ABILITIES:
* High level of organizational skills and proven follow up ability
* Requires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skills
* Thorough understanding of healthcare technologies including but, not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
* Must be able to communicate with facility staff, colleagues, and medical team members effectively and professionally.
EDUCATION, LICENSING, EXPERIENCE:

Minimum High School Diploma required

Must have quiet space free of distractions with internet at home for remote setting

This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required.

Tips for South African Applicants

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Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About MTC Care

MTC Care is a company in the coordinator industry that hires remote workers from South Africa.