🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R25,900 – R33,300 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Medical Administrative Assistant & Receptionist (Remote)

About the Role

We are seeking a highly professional and empatheticMedical Administrative Assistantto serve as the primary point of contact for our brick-and-mortar functional medicine practice.

This is a criticalfront-of-house role, responsible for managing the full patient journey—from initial inquiry through scheduling and follow-up care. You will play a key role in ensuring a seamless, high-touch patient experience.

The ideal candidate combinesexceptional communication skillswith the ability to handle sensitive medical inquiries with bothclinical accuracy and a warm, supportive demeanor.

Key Responsibilities

Patient Engagement
* Serve as the first point of contact for patients
* Manage high-volume inbound calls and inquiries
* Provide detailed information about functional medicine services
Complex Scheduling
* Own and manage the practice calendar
* Schedule new patient consultations and follow-up appointments with precision
Administrative Support
* Provide dedicated support to the clinical team
* Manage patient records, intake forms, and general office coordination
Service Advocacy
* Educate patients on treatment philosophies and service offerings
* Ensure patients feel informed, supported, and confident in their care
Process Management
* Maintain smooth daily operations
* Proactively resolve scheduling conflicts and administrative bottlenecks

Requirements

Native-Level English Proficiency
* Exceptional verbal and written communication skills
* Ability to communicate clearly with a US-based patient population
Medical Experience (Preferred)
* Prior experience in a medical or clinical setting
* Familiarity with medical terminology and patient confidentiality standards (HIPAA-level)
Service-Oriented Mindset
* Strong passion for patient care and support
* Empathetic and professional approach to patient interactions
Operational Reliability
* Ability to work consistentPST hours (8:00 AM – 5:00 PM)
* Reliable high-speed internet and a quiet, professional workspace

Schedule
* Monday to Friday
* 8:00 AM – 5:00 PM PST

Tips for South African Applicants

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Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

At R25,900/month, this role is on par with the average South African remote salary. The USD equivalent ($1,400/mo) benefits from the favourable exchange rate.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Somewhere

Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 609 open positions on Hirezar. View all Somewhere jobs →