🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Somewhere is open to applicants from South Africa. This role is suited for senior-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Title:Customer Success ManagerType:Full-time, Independent ContractorLocation:RemoteWork hours:9:00 AM – 5:00 PM U.S. Central Standard Time (CST)We’re hiring a Customer Success Manager and they will be responsible for back-end client onboarding, national sales RFPs, ad design scheduling, communicating with contractors, invoice management, and drive the customer experience forward. This role is ideal for someone who thrives on serving others while staying focused on meeting client expectations with a high standard of excellence.

What You’ll Be Doing
* Onboard new clients and set up their campaigns for success
* Submit national RFPs with our agency partners
* Schedule and manage ad campaigns across our billboard inventory
* Work with installers and vendors to execute timely installations
* Manage our inventory management system keeping clean records for management and sales team
* Communicate with clients daily via email, phone, and in-person
* Execute client invoicing, renewal reminders, and collections
* Create and share weekly reports to the management team
* Collaborate with our outsourced ad designers on creative requests
* Maintain excellent client satisfaction and resolve any issues quickly
What We’re Looking For
* 5+ years of customer success experience (OOH advertising or media sales preferred).
* Strong communication, presentation, and negotiation skills.
* Self-motivated, organized, and ability to create repeatable/scalable processes
* Proficiency with email, G Suite, and sales CRM tools.
* High standard of excellence and pride in your daily routine
Who You Are

You’re a go-getter who takes ownership of your results. You enjoy the freedom of working independently but still value being part of a supportive, growing team. If you love connecting with people, take pride in your work, and want to play a key role in helping our customers succeed — this position is for you.

Tips for South African Applicants

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Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Somewhere

Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 614 open positions on Hirezar. View all Somewhere jobs →