🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R18,500 – R37,000 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Role: Customer Service Rep & Dispatcher

Priority Location: South Africa

Working Hours: 40 hours per week, 5 days on 2 days off (Mon - Sun) MST (TBD in interview)

Salary Range: $1000 - $2000 USD ($) per month

(The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)

Type of contract:Independent Contractor

Type of job:Remote

About the Role:

You will serve as the professional voice and logistical heartbeat of a thriving Shuttle & Limo business. You will be able to balance driver schedules and client needs in real-time, ensuring every trip is executed with precision and every customer feels valued. We are looking for a friendly, long-term partner with a "figure-it-out" attitude who is ready to dive in immediately, own the dispatch process, and grow with us in a steady, high-impact environment.

Key Responsibilities:
* Answer all incoming calls and provide professional high quality service to customers, and assist with any inquiries they have
* Schedule and coordinate trips using the company’s internal booking system
* Respond to customer texts and emails timeously, clearly and professionally
* Build and send quotes to clients
* Assign trips to drivers strategically, ensuring you are balancing workloads and considering logistics to ensure on-time performance.
* Maintain client relationships with excellent customer service
Qualifications:
* Experience in customer service, namely, handling client calls, providing quotes, taking reservations, and processing payments
* Experience answering phones, taking customer orders/reservations, and navigating through a defined process/checklist
* Excellent written and verbal English communication skills
* Handle confidential information with discretion and integrity.
* Desire for a long-term, steady role (not just 6 months)
* Strong problem-solving skills with a “figure-it-out” attitude

Tips for South African Applicants

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Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

At R18,500/month, this role is on par with the average South African remote salary. The USD equivalent ($1,000/mo) benefits from the favourable exchange rate.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Somewhere

Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 618 open positions on Hirezar. View all Somewhere jobs →