🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Somewhere is open to applicants from South Africa. This role is suited for junior-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Sales-Driven Call Center Representative

We are seeking a high-energy, persuasive, and results-orientedSales & Support Representativeto join our team. In this role, you aren’t just answering questions—you are a brand ambassador and a closer. You will turn every customer inquiry into a sales opportunity by identifying needs and recommending the perfect solutions.

The ideal candidate is a "people person" with a competitive spirit who thrives on hitting targets and turning a "no" into a "yes" while maintaining a world-class customer experience.

Key Responsibilities
* Revenue Generation:Proactively identify opportunities to upsell or cross-sell products and services during inbound support calls.
Revenue Generation:Proactively identify opportunities to upsell or cross-sell products and services during inbound support calls.
* Consultative Selling:Actively listen to customer needs to recommend tailored solutions that drive sales growth and increase average order value.
Consultative Selling:Actively listen to customer needs to recommend tailored solutions that drive sales growth and increase average order value.
* Lead Conversion:Follow up on inquiries via phone, email, and chat to convert potential leads into loyal, paying customers.
Lead Conversion:Follow up on inquiries via phone, email, and chat to convert potential leads into loyal, paying customers.
* Problem Resolution & Retention:Resolve customer concerns with a "save" mindset, turning negative experiences into opportunities for brand loyalty and renewed sales.
Problem Resolution & Retention:Resolve customer concerns with a "save" mindset, turning negative experiences into opportunities for brand loyalty and renewed sales.
* CRM & Pipeline Management:Maintain meticulous records of customer interactions and sales progress in the CRM to ensure effective follow-ups and lead nurturing.
CRM & Pipeline Management:Maintain meticulous records of customer interactions and sales progress in the CRM to ensure effective follow-ups and lead nurturing.
* Performance Targets:Consistently meet or exceed Key Performance Indicators (KPIs), includingsales conversion rates,revenue targets, and CSAT scores.
Performance Targets:Consistently meet or exceed Key Performance Indicators (KPIs), includingsales conversion rates,revenue targets, and CSAT scores.

Required Skills & Qualifications

Tips for South African Applicants

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Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Somewhere

Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 614 open positions on Hirezar. View all Somewhere jobs →