Account Manager (Property Management)
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R27,750 – R46,250 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Account Property Manager
Full-Time | Remote | EST Hours
About the Company
We are a growing property management firm supporting landlords and real estate investors in one of the largest rental markets in the United States. Our mission is to help property owners operate efficiently while ensuring residents feel supported and at home.
We pride ourselves on:
* Exceptional customer service
Exceptional customer service
* Fast, solution-oriented responses
Fast, solution-oriented responses
* Clear and transparent communication
Clear and transparent communication
* Operational excellence
Operational excellence
Role Overview
We are seeking a highly organized and detail-drivenAccount Property Managerto serve as the primary liaison between property owners, tenants, and vendors. This role is central to maintaining strong relationships, ensuring timely resolution of maintenance issues, and delivering a consistently positive client experience.
This position is ideal for someone who thrives in a fast-paced, service-oriented environment and excels at multitasking, communication, and process management.
Key Responsibilities
Owner & Tenant Communication
* Act as themain point of contactfor assigned property owners and tenants
Act as themain point of contactfor assigned property owners and tenants
* Deliver clear, professional, and timely updates
Deliver clear, professional, and timely updates
* Build trust through consistent and transparent communication
Build trust through consistent and transparent communication
Work Order & Maintenance Coordination
* Manage thefull lifecycle of work orders(entry → scheduling → follow-up → closure)
Manage thefull lifecycle of work orders(entry → scheduling → follow-up → closure)
* Coordinate vendor scheduling and service timelines
Coordinate vendor scheduling and service timelines
* Ensure maintenance issues are resolved efficiently
Ensure maintenance issues are resolved efficiently
Vendor Management
* Communicate effectively with vendors and contractors
Communicate effectively with vendors and contractors
* Solicit, review, and evaluate bids for special projects
Solicit, review, and evaluate bids for special projects
* Track job progress and completion quality
Track job progress and completion quality
Inspections & Property Oversight
* Schedule property inspections and spot checks
Schedule property inspections and spot checks
* Document findings and coordinate follow-up actions
Document findings and coordinate follow-up actions
Accounting & Billing Collaboration
* Partner with the accounting team to resolve invoice discrepancies
Partner with the accounting team to resolve invoice discrepancies
* Support accurate billing and expense tracking
Support accurate billing and expense tracking
Required Skills
* Exceptionalwritten and verbal English communication
Exceptionalwritten and verbal English communication
* Strong English reading comprehension and rapid information processing
Strong English reading comprehension and rapid information processing
* Ability to build rapport with diverse personalities
Ability to build rapport with diverse personalities
* Detail-oriented with strong organizational skills
Detail-oriented with strong organizational skills
* Excellent time management and multitasking ability
Excellent time management and multitasking ability
* Proactive problem-solving mindset
Proactive problem-solving mindset
* Comfortable navigating multiple digital tools and systems
Comfortable navigating multiple digital tools and systems
Preferred Qualifications
* Bachelor’s degree in Business Administration or related field
Bachelor’s degree in Business Administration or related field
* 2–3 years of experience inproperty management and/or customer service
2–3 years of experience inproperty management and/or customer service
* Experience with property management platforms (AppFolio, Buildium, etc.)
Experience with property management platforms (AppFolio, Buildium, etc.)
Technical Requirements
* Advanced / Fluent English
Advanced / Fluent English
* Proficiency with property management software
Proficiency with property management software
* High-speedwired internet connection (200 Mbps minimum)
High-speedwired internet connection (200 Mbps minimum)
* Windows 10/11 or MacOS
Windows 10/11 or MacOS
* Minimum 4 GB RAM, Intel i5 (or equivalent)
Minimum 4 GB RAM, Intel i5 (or equivalent)
Work Environment
* Fully remote
Fully remote
* Structured, deadline-driven workflow
Structured, deadline-driven workflow
* Collaborative team setting
Collaborative team setting
Schedule
Monday – Friday9:00 AM – 6:00 PM EST(1-hour unpaid lunch)
Who This Role is Ideal For
* Strong communicators
* Highly organized operators
* Detail-obsessed professionals
* Customer-experience focused individuals
* Calm problem solvers
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R27,750/month, this role is on par with the average South African remote salary. The USD equivalent ($1,500/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 614 open positions on Hirezar. View all Somewhere jobs →